NA
NNATE A

1 reviews | Active since Jul 2019

11 Jan 2023, 08:33

Hope restored/redeemed

I switched over from my previous ISP to Home-Connect, a consultant at Home-Connect promised to send a technician to connect my x3 router as my situation is not plug and play.

I was pushed from pillar to post for one week without joy until a saviour by name Khulekani Ndlovu intervened to sort out my problem and he worked through Saturday to ensure the problem was resolved.

He guided me over the phone for 6 hours to get reasonable connectivity till Monday when the technician will come. He resolved the problem, the technician came to change a part.

If not for Khule, I would have cancelled my contract with Home-Connect. His customer service is not common to come-by these days.

I am not exaggerating, Khule is a star and a huge asset to any company.

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Replies (1)
Home-Connect
Home-Connect's reply11 Jan 2023, 08:39
Official
Thank you for your feedback, Nnate.