LP
Letitia P

1 reviews | Active since Dec 2015

27 Jul 2022, 12:45

Homeconnect Should not offer WiFi

Afika Nobaza was the highlight of my experience, she should work elsewhere. I am being charged a heavy cancelation fee, don't choose Homeconnect, they cant deliver, I have been with SADV before and Homeconnect offers more, yet every month you make a payment for free, because only one device works next to the router, and not well, if you you thinking of working from home, this is definitely not an option, worst 3 month experience, giving money for free

0
Replies (2)
Home-Connect
Home-Connect's reply27 Jul 2022, 13:19
Official
 Dear Letitia, 

Thank you for reaching out to Home-Connect, one of our agents will be in touch with you. 

Regards 
Home-Connect
LP
Letitia P's update02 Aug 2022, 20:28
Reviewer Update
Agents were in touch, no difference, I was already charged cancellation. Homeconnect Fibre, not an option, I have spent over R2780 over four months, I don't know why, they say one month free, it doesn't matter, you won't have fibre that month or the next, this is not an option, they don't deliver on what they promise, You can't work from home, you will stop live streaming, it does work, I have endless videos, I spend airtime, time emailing, what's app messages to get help, I have not taken any frustration out on then, and I am penalized with a R1200 cancelation fee, cause they could not deliver what they promised, don't make the same mistake, Home Connect is not an option, only cost you, and you get nothing in return. Paying every month, no new result, no fiber, Don't choice it