CS
Christo S

1 reviews | Active since Mar 2009

05 Oct 2022, 09:51

Homeconnect - no support

I get no feedback from Home-Connect. Send four emails to *** , *** , *** and also opened 3 x tickets about dt order . First email was on 23 September 2022.

0
Replies (10)
Home-Connect
Home-Connect's reply05 Oct 2022, 09:58
Official
Dear Christo, 

Thank you for reaching out to Home-Connect, one of our agents will be in touch with you. 

Regards 
Home-Connect
CS
Christo S's update05 Oct 2022, 11:01
Reviewer Update
Thank you for the generic response. Third one I received this year from you and I nobody got in touch with me.
CS
Christo S's update05 Oct 2022, 11:09
Reviewer Update
Thank you for the call at 11:07 but why call and not answer when I said good morning. Lets try again
Home-Connect
Home-Connect's reply05 Oct 2022, 11:11
Official
Thank you for your response, Christo. 

Kindly note that an agent will be in touch with you. 

Kind Regards
Home-Connect
CS
Christo S's update05 Oct 2022, 11:13
Reviewer Update
Please I am waiting for that call.

Home-Connect
Home-Connect's reply05 Oct 2022, 11:15
Official
Hi Christo,

Kindly advise if you possibly have an alternative number we can contact you on as an agent is trying to get a hold of you.

Kind Regards
Home-Connect
CS
Christo S's update05 Oct 2022, 11:19
Reviewer Update
Nothing wrong with my number. Worked five times already today. You have my email. Use that.
Home-Connect
Home-Connect's reply05 Oct 2022, 11:20
Official
Thank you for your feedback. 
CS
Christo S's update05 Oct 2022, 11:21
Reviewer Update
Okay now I understand - I answered in Afrikaans. Phone again and I'll try English.
Home-Connect
Home-Connect's reply05 Oct 2022, 12:30
Official
Hi Christo, 

The agent will try contacting you again.

Kind Regards
Home-Connect