MM
Mazandi M

1 reviews | Active since May 2012

08 May 2025, 17:33

Home- zeroconnect

Since I joined Home Connect I never had network the whole month dispite the fact that you expected to pay as if you had service the whole month. Every month the network is off for 3 to 4 days. You miss one day of payment they switch you off immediately. I paid for full month last month but network was off more than 5 days in that month. I have paid for this month and network is off as we speak. Such a hassle if you dependent on network for your business. It does not help even if you send your proof of payment to all the emails,, same happens.

0
Replies (3)
Home-Connect
Home-Connect's reply08 May 2025, 17:34
Official
  Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact to assist. Best regards, Home-Connect Team 
MM
Mazandi M's update08 May 2025, 18:39
Reviewer Update
Crazy. Now I receive a statement for additional R1769. I paid R888 and sent them a proof of payment,, they send me a statement indicating i paid R852 still owing R1769. Can you believe this?
MM
Mazandi M's update08 May 2025, 19:58
Reviewer Update
Just checked the statement they sent me- it is written Neo Matlala from Randburg and I am in the Western Cape. Last time I checked Randburg was in the Gauteng area and of cause I am not even Neo.