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Andrew D
1 reviews | Active since Jan 2022
05 Apr 2023, 09:06
Home non connect
I wish I could give negative stars, over 4 years it every month a issue, service down, payment not allocated, router faulty.
A ******** enterprise just *****ing money and not providing any service, and don't dare phone customer care you will be ignored for days.
"Home-connect we will get back to when we feel like it"
Helpful (0)
Replies (5)0
Replies (5)
Home-Connect's replyOfficial
05 Apr 2023, 09:07Thank you for your feedback, Andrew. An agent will be in contact to assist further.
Home-Connect's reply05 Apr 2023, 09:07
Official
Thank you for your feedback, Andrew. An agent will be in contact to assist further.
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Andrew D's updateReviewer Update
05 Apr 2023, 09:10Your agents never get back to anyone, uneducated staff seems to be a problem at your so called agency
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Andrew D's update05 Apr 2023, 09:10
Reviewer Update
Your agents never get back to anyone, uneducated staff seems to be a problem at your so called agency
Home-Connect's replyOfficial
05 Apr 2023, 09:15We can assure you that an agent will be in contact to assist.
Home-Connect's reply05 Apr 2023, 09:15
Official
We can assure you that an agent will be in contact to assist.
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Andrew D's updateReviewer Update
05 Apr 2023, 09:19Waiting in excitement for nothing to happen, well done home connect
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Andrew D's update05 Apr 2023, 09:19
Reviewer Update
Waiting in excitement for nothing to happen, well done home connect
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Andrew D's updateReviewer Update
13 Apr 2023, 08:37It's now Thursday 13/04/2023 exactly the same problem still ongoing, made yet another payment as your sms states daily still no connection and still receiving outstanding sms's.
Once again shows the accuracy of home connect, really unprofessional
Once again shows the accuracy of home connect, really unprofessional
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Andrew D's update13 Apr 2023, 08:37
Reviewer Update
It's now Thursday 13/04/2023 exactly the same problem still ongoing, made yet another payment as your sms states daily still no connection and still receiving outstanding sms's.
Once again shows the accuracy of home connect, really unprofessional
Once again shows the accuracy of home connect, really unprofessional