tM
tshepo M
1 reviews | Active since Nov 2012
02 Dec 2022, 18:32
Home-Disconnected
Congratulations to Home-CONNECT and their poor service. It's now 7 days since i paid and still no service. Will you discount me for the 7 days that I did not get any service from you?
Helpful (0)
Replies (12)0
Replies (12)
Home-Connect's replyOfficial
03 Dec 2022, 15:04Dear Tshepo,
Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.
Regards
Home-Connect
Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.
Regards
Home-Connect
Home-Connect's reply03 Dec 2022, 15:04
Official
Dear Tshepo,
Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.
Regards
Home-Connect
Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.
Regards
Home-Connect
tM
tshepo M's updateReviewer Update
03 Dec 2022, 15:07The agent should contact me to tell me how much rebate am i getting since it's over 7 days without service when i paid full amount
tM
tshepo M's update03 Dec 2022, 15:07
Reviewer Update
The agent should contact me to tell me how much rebate am i getting since it's over 7 days without service when i paid full amount
Home-Connect's replyOfficial
04 Dec 2022, 07:19Good day
Kindly expect a call from an agent.
Kindly expect a call from an agent.
Home-Connect's reply04 Dec 2022, 07:19
Official
Good day
Kindly expect a call from an agent.
Kindly expect a call from an agent.
tM
tshepo M's updateReviewer Update
04 Dec 2022, 08:37As long as it's about the rebate, no problem. We are on day 9 without service
tM
tshepo M's update04 Dec 2022, 08:37
Reviewer Update
As long as it's about the rebate, no problem. We are on day 9 without service
tM
tshepo M's updateReviewer Update
04 Dec 2022, 17:34I have been expecting a call from your agent since 7am.....maybe the agent wil call at 7pm. Your bad service is incomparable. You're on a league of your own
tM
tshepo M's update04 Dec 2022, 17:34
Reviewer Update
I have been expecting a call from your agent since 7am.....maybe the agent wil call at 7pm. Your bad service is incomparable. You're on a league of your own
Home-Connect's replyOfficial
05 Dec 2022, 08:22Hi Tshepo,
Please expect a call from one of our agents this morning.
Please expect a call from one of our agents this morning.
Home-Connect's reply05 Dec 2022, 08:22
Official
Hi Tshepo,
Please expect a call from one of our agents this morning.
Please expect a call from one of our agents this morning.
tM
tshepo M's updateReviewer Update
05 Dec 2022, 12:33Problem still not resolved even after swapping the router: connected but no Internet
tM
tshepo M's update05 Dec 2022, 12:33
Reviewer Update
Problem still not resolved even after swapping the router: connected but no Internet
Home-Connect's replyOfficial
05 Dec 2022, 13:25Hi Tshepo,
An escalations agent is actively working on resolving your query.
Once they have received feedback from Vumatel they will be in contact with you.
An escalations agent is actively working on resolving your query.
Once they have received feedback from Vumatel they will be in contact with you.
Home-Connect's reply05 Dec 2022, 13:25
Official
Hi Tshepo,
An escalations agent is actively working on resolving your query.
Once they have received feedback from Vumatel they will be in contact with you.
An escalations agent is actively working on resolving your query.
Once they have received feedback from Vumatel they will be in contact with you.
tM
tshepo M's updateReviewer Update
08 Dec 2022, 12:32Day 13 and still no service and no word from them.
tM
tshepo M's update08 Dec 2022, 12:32
Reviewer Update
Day 13 and still no service and no word from them.
Home-Connect's replyOfficial
08 Dec 2022, 13:31Hi Tshepo,
An escalations agent is actively working on resolving your query.
Once they have received feedback from Vumatel they will be in contact with you.
An escalations agent is actively working on resolving your query.
Once they have received feedback from Vumatel they will be in contact with you.
Home-Connect's reply08 Dec 2022, 13:31
Official
Hi Tshepo,
An escalations agent is actively working on resolving your query.
Once they have received feedback from Vumatel they will be in contact with you.
An escalations agent is actively working on resolving your query.
Once they have received feedback from Vumatel they will be in contact with you.
tM
tshepo M's updateReviewer Update
08 Dec 2022, 13:41Check the message trail and see how many times you told me this nonsense in the last 13 days
tM
tshepo M's update08 Dec 2022, 13:41
Reviewer Update
Check the message trail and see how many times you told me this nonsense in the last 13 days
Home-Connect's replyOfficial
08 Dec 2022, 13:43Please expect a call shortly.
Home-Connect's reply08 Dec 2022, 13:43
Official
Please expect a call shortly.