Home-Disconnect Management

Home connect management blame their suppliers for non delivery of service. They still take my money but still cannot provide a service. They accept the ******* practice of closing calls so that they are not out of SLA when the calls have not been fixed. Never use Home Disconnect. I have requested reports on usage to prove that the service has not been active. I will never get those reports because management want to hide the fact that they can charge without providing services.