iE
ibrahim E

1 reviews | Active since Mar 2023

04 Apr 2023, 11:28

Home dis-connect

actually i lost tracking for how many days i've been living without internet Home dis-Connect is the worst ever, i've been struggeling with them just to get an answer! not even to sort the issue out i asked them clearly many times, what is the reason! they generally say its something wrong in the network! Okay sir how you gonna fix it ?! i will log a case ( i heared that 10 times literally) what is the ETR ?! i cannot tell you! please cancel my contract! NO! i Recommend you to avoid this thing, am not even saying ISP, it's internet service disconnecter, one last thing, they keep saying the story is related to some fiber fault in my complex causing failure in vumatel network

Some other ISPs in my complex like coolideas, they're also using vumatel but their services are up!!!!

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Replies (3)
Home-Connect
Home-Connect's reply04 Apr 2023, 11:31
Official
Good morning Ibrahem, thank you for your feedback. Please note, an agent will be in contact with you shortly.
Home-Connect
Home-Connect's reply04 Apr 2023, 11:34
Official
Thank you for your feedback, Ibrahim. An agent will be in contact shortly to assist further.
iE
ibrahim E's update04 Apr 2023, 12:03
Reviewer Update
Actually he did call just now
he keep saying hello i cant hear you sir and thats all 🤣🤣🤣 so he dropped, thanks for this entertaining Guys
Looks like you guys have a problem with your own network 🤣🤣🤣🤣🤣🤣🤣🤣