MW
Mike W

1 reviews | Active since Sept 2017

14 Apr 2021, 09:00

Home Connection

Faced with the daunting task of selecting a service provider for newly installed fiber in our area I turned to hellopeter to get some customer insights. Based on the ratings we went with Home-Connect. After substantial delays by MetroFiber in notifying us that the system was live we called Home-Connect the day before the Easter weekend to see how quickly we could get connected. (I had broken my foot and really needed a reliable home connection). Two days later (on Easter Saturday) the router arrived and with some excellent customer service we were connected an hour later. All to often we come to hellopeter after a bad experience with a business. This experience has shown the value of going there before making a decision on who to use. Thank you Home-Connect for amazing service and hellopeter for providing the tools for informing these kinds of decisions.

0
Replies (2)
Home-Connect
Home-Connect's reply14 Apr 2021, 09:20
Official
Good day Mike W, thank you for the wonderful review.

We pride ourselves in giving the best possible service.
MW
Mike W's update24 Aug 2021, 22:03
Reviewer Update
Now 4 months later and I am still loving every moment of being on Home-Connect. On the very rare occasion that I have needed support the service has been prompt and professional. What a great experience.