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Sharon N
1 reviews | Active since Aug 2018
11 Apr 2022, 09:45
Home-Connect Worst Service Ever
OMG.....been trying to cancel my fiber contract and home connect cant help me, it impossible to get to the call center and their email turnaround time is 7 days, I just need my contract cancelled, I get through to this agent called Kiara and she always says she is calling me back and never does, what is happening, is customer care not important anymore!
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Home-Connect's replyOfficial
11 Apr 2022, 09:49Dear Sharon,
We sincerely apologize for any inconvenience you may have experienced.
At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents shortly.
Kind Regards
Home-Connect Team
We sincerely apologize for any inconvenience you may have experienced.
At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents shortly.
Kind Regards
Home-Connect Team
Home-Connect's reply11 Apr 2022, 09:49
Official
Dear Sharon,
We sincerely apologize for any inconvenience you may have experienced.
At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents shortly.
Kind Regards
Home-Connect Team
We sincerely apologize for any inconvenience you may have experienced.
At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents shortly.
Kind Regards
Home-Connect Team