JF
JEFF F

1 reviews | Active since Sept 2014

01 Nov 2021, 09:18

Home-Connect... Worst ISP in S.A.

Don't use Home-Connect... We are supposed to have 10+mbps line and for the past month our connection speeds have been slower than dialup used to be. WhatsApp won't even send or receive messages when connected to WiFi. We have tried calling them only to have an engaged tone... no ringing, nothing, not even a response! By far the worst internet provider we have experienced thus far... and that's saying a lot coming from old Telkom. When are we actually going to have service providers that do what they say in this country.

0
Replies (2)
Home-Connect
Home-Connect's reply02 Nov 2021, 13:39
Official
Good day Jeff.

We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you to assist further.

Kind regards.
Home-connect. 

Home-Connect
Home-Connect's reply22 Nov 2021, 11:33
Official
Dear Jeff
 
Thank you for your patience and reaching out to Home Connect. 
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
 
Regards
Home Connect Team