Home Connect WiFi reconnection (Urgently)

I need response now to activate my WiFi.. You have to understand am at work and am in need of WiFi urgently

Good day

I have been in communication with customer service agents from homeconnect since last week Monday regarding my WiFi services. So I have I have spoken to 5 agents who are telling different stories that are not adding up. At first I was told it takes 72 hours to activate my WiFi after I made a move order, now it's more than 5 days still waiting. I spoke to Siyanda, Nomhle, Linda or lindiwe and Morategi..

Morategi is the last person am communication with. All they said they are waiting for Zoomfiber to respond and send technical support to work on my rooter and do activation. Till now no one has ever come. I received a call from Morategi this morning saying Zoom fiber is no longer having 30x30 Mbps, it's cancelled. They are requesting I should pay R638 from the original payment of R438 which I have been paying. Guys, is this fair and on the other side am loosing my job due to I wasn't able to work since I have no WiFi in the house .

Now instead of receiving help, am told that i must pay R638 for them to activate my WiFi yet I have already paid for March R438..

Am ready to take this matter further and am gonna get what I need . Am gonna make sure I report this everywhere. If my WiFi is not activated today.. Am ready to take more action than this.. I will no have no option but to deal with with you through my lawyer and you pay me for the damages you cost me.