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Lesley de Klerk lesleydk
1 reviews | Active since May 2022
20 May 2022, 19:08
Home connect- Well, 24 hours later and the promise to send sms to reset router and connect sti has not been done
Home connect- Well, 24 hours later and the promise to send sms to reset router and connect sti has not been done. And I have already been billed from the 16th May 2022 to be taken off my account 1st June. I will now take steps and cancel my contract with all costs for home connect .
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Home-Connect's replyOfficial
22 May 2022, 09:13Dear Lesley,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Home-Connect's reply22 May 2022, 09:13
Official
Dear Lesley,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.