BT
Brett T
1 reviews | Active since May 2013
10 Oct 2018, 08:40
Home-connect & Vumatel are ****
For 4 days now i have had no fibre. Home connect(HC) are my ISP and they cant get Vumatel to come out and fix the line. Vumatel for 2 days closed the ticket saying the line was fine even though HC said it was a cross patch?? Going into day 4 of promises that Vumatel are fixing the issue. I pay HC and they just keep blaming Vumatel and nothing gets done!! They both a joke
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Replies (4)0
Replies (4)
Home-Connect's replyOfficial
10 Oct 2018, 08:49Good day please can you urgently send your account number or name your account is in so we can look into this.
Home-Connect's reply10 Oct 2018, 08:49
Official
Good day please can you urgently send your account number or name your account is in so we can look into this.
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Brett T's updateReviewer Update
10 Oct 2018, 08:51call logged ISP 39358
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Brett T's update10 Oct 2018, 08:51
Reviewer Update
call logged ISP 39358
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Brett T's updateReviewer Update
10 Oct 2018, 11:002 hours later and nothing...just what i expected!!
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Brett T's update10 Oct 2018, 11:00
Reviewer Update
2 hours later and nothing...just what i expected!!
Home-Connect's replyOfficial
10 Oct 2018, 12:00Our support are investigating and will call you shortly
Home-Connect's reply10 Oct 2018, 12:00
Official
Our support are investigating and will call you shortly