Home-Connect & Vuma are Useless service providers with no problem solving skills zero

I'm still with no WI-fi, even though it was paid for in full, on the 26th of last month, service was terminated on the 30th, i have since been using lte which i will switch onto permanently until i get open-serve to replace you if i cant will just use lte, its been working quit fine just please payback the money u deducted and dont call me, stop sending me massages and emails about making a payment for a service that was paid for, your incompetence is frightening, only contact with a resolution lost enuf money and time trusting your service please.