ST
Sibongile T
1 reviews | Active since Nov 2023
09 Jan 2025, 10:18
Home Connect they ha...
Home Connect they have been calling me promising to help solve my unstable internet with Vumatel I have been talking to their operators since 23/12/2024 till yesterday 08/01/2025 to resolve my internet issue nothing has been done they only care about me rating their call while I have been stuck with the same issue for almost 20 days now.
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Home-Connect's replyOfficial
09 Jan 2025, 10:22Dear Sibongile we apologize for the inconvenience you have experienced with your internet connection through Vumatel despite your interactions with our operators. I understand how frustrating it must be to have unresolved internet issues for almost 20 days. Rest assured that your feedback is valuable to us, We strive to provide excellent service, and I apologize for falling short of your expectations Kindly note an agent will be in contact shortly to assist .
Home-Connect's reply09 Jan 2025, 10:22
Official
Dear Sibongile we apologize for the inconvenience you have experienced with your internet connection through Vumatel despite your interactions with our operators. I understand how frustrating it must be to have unresolved internet issues for almost 20 days. Rest assured that your feedback is valuable to us, We strive to provide excellent service, and I apologize for falling short of your expectations Kindly note an agent will be in contact shortly to assist .