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lizellevandyk L
1 reviews | Active since Jan 2017
31 May 2024, 09:49
Home Connect - The worst
Customer service deserves less than 0. Internet has been down since Monday 27/05/2024. I have locked several tickets on their website regarding my complaint. I have been contacted eventually regarding my enquiry and the consultant confirmed that the internet service is down. It was not even possible for the consulrant to give me a proper lead time for the service to be restored...according to him it will take a day or two...it is day 5 now. As per usual...if my monthly subscription is not on time, they have the convenience of cutting you off. I will never suggest Home Connect to any one. The service is so bad.
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Replies (1)Home-Connect's replyOfficial
31 May 2024, 09:51Dear Lizelle, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply31 May 2024, 09:51
Official
Dear Lizelle, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
