Home-Connect : The most ***********

Dear Ryno,Thank you for reaching out to us regarding the ongoing issue with your Home-Connect service. I sincerely apologize for the inconvenience you have been experiencing with your line connectivity. I understand how frustrating it must be to have multiple calls without a resolution, especially when you are still encountering the same problem. It is concerning to hear that despite reporting the issue, the ticket is being closed by Vuma stating that the line is active.Rest assured, I will escalate this matter to our technical team immediately to conduct a thorough investigation and ensure that the root cause of the frequent disconnections is identified and resolved promptly. Your feedback is valuable to us, and we are committed to providing you with a reliable and uninterrupted service.Once again, I apologize for the inconvenience this has caused you, and I appreciate your patience as we work towards resolving this matter efficiently. If you have any further details or concerns to share, please do not hesitate to inform me.Thank you for bringing this to our attention, Ryno. We value your loyalty and trust in Home-Connect, and we are dedicated to restoring your confidence in our services.Warm regards, Home-Connect Customer Service