KM
Karin M
1 reviews | Active since Feb 2024
05 Feb 2024, 16:40
Home connect terrible to try and cancel
Do not use Home connect as a service provider for WiFi. They claim a calendar months notice is sufficient to cancel, but then when you give a calendar months notice they tell you it is 2 months. I cancelled first business day of the year 2 na January 2024 and now they tell me that it will only be cancelled in the 1st of March 2024.
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Home-Connect's replyOfficial
05 Feb 2024, 16:46Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply05 Feb 2024, 16:46
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards