Home-connect terrible Service

I joined home connect on the last week of December2021. My issues with service delivery started with getting there service provider celerity to connect the microtek box at my place, as this took them a while after i had placed the order and I needed to followup continously. Once this was done I then needed my Router. This also became an issue as i had received a message that I had recieved it but i was away on holiday. Rather than checking with me if I was available it was just sent to my place. However that was dealt with and I picked up my router. However, literally a month later my home connect connection was down and i needed to keep following up with them. A call each day with the same response. Saying it will be sorted out. It took a week and a till nothing and the same response. I won't recommend using them as the contact centre is ***********.