Home Connect support failures

Day 6 of no connectivity and no end in site. I have probably made 7 or 8 calls since Tuesday all of which have yielded no result whatsoever!!!

I have tried to be courteous and polite, stern but understanding then full blown uncontrollable and insulting. Interestingly each approach yielded the same outcome- we're so sorry for the inconvenience, we promise to escalate the matter with Vumatel and our Operations Manager. Personally I don't believe you did anything. Well, nothing except gleefully accept my monthly payment on Tuesday.

So, after 6 days, multiple calls and lost income due to being unable to work I am utterly powerless to rectify the situation. Home Connect make out they care and will endeavor to fix but don't. Whilst Vumatel just show you the middle finger.

Two companies that are devoid of ethics, morals an integrity.

So call number 983213 just sits floating in the ether void.