EH
Ewald H
1 reviews | Active since Aug 2010
23 Apr 2021, 11:37
Home-Connect support dismal
Now Home-Connect is bugging me from different accounts to arrange the collection of the router. After I have emails confirming that the collection will be arranged. Why do you keep asking my address, after I've provided it, not only for the original delivery and installation, but also to Michaela, to schedule the collection.
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Replies (2)
Home-Connect's replyOfficial
23 Apr 2021, 12:38Good day Ewald, a consultant tried contacting you to explain the miscommunication.
You sent in multiple mails on the same query, however, mails were distributed amongst different agents.
Hence, different accounts arranging for the same thing.
You sent in multiple mails on the same query, however, mails were distributed amongst different agents.
Hence, different accounts arranging for the same thing.
Home-Connect's reply23 Apr 2021, 12:38
Official
Good day Ewald, a consultant tried contacting you to explain the miscommunication.
You sent in multiple mails on the same query, however, mails were distributed amongst different agents.
Hence, different accounts arranging for the same thing.
You sent in multiple mails on the same query, however, mails were distributed amongst different agents.
Hence, different accounts arranging for the same thing.
EH
Ewald H's updateReviewer Update
23 Apr 2021, 21:48So the agents do not see what's been done on the account by other agents. And it's my fault, of course, because your agents take days to respond.
Hence, my cancellation.
Hence, my cancellation.
EH
Ewald H's update23 Apr 2021, 21:48
Reviewer Update
So the agents do not see what's been done on the account by other agents. And it's my fault, of course, because your agents take days to respond.
Hence, my cancellation.
Hence, my cancellation.