WP
Wynand P
1 reviews | Active since Oct 2019
01 Apr 2023, 19:58
Home Connect sucks
They are the worst ISP there is stay away do not let me say i told you so consider yourself warned, they do not send out down time notifications for one you never know what a surprise no service delivery but pay up you unworthy client we do not apologize for inconvenience caused as long as you pay me but the joke is on you dummy's.
Consider this what you expect from you hard earned money no service delivery like everything else in SA no F way we have the power now.................. cancel my subscription.
Helpful (0)
Replies (6)0
Replies (6)
Home-Connect's replyOfficial
01 Apr 2023, 20:02Thank you for your feedback, Wynand. An agent will be in contact to assist further.
Home-Connect's reply01 Apr 2023, 20:02
Official
Thank you for your feedback, Wynand. An agent will be in contact to assist further.
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Wynand P's updateReviewer Update
01 Apr 2023, 20:14Automated response my point exactly - No Connect are you an African or an Arfrican't Ummm...
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Wynand P's update01 Apr 2023, 20:14
Reviewer Update
Automated response my point exactly - No Connect are you an African or an Arfrican't Ummm...
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Wynand P's updateReviewer Update
01 Apr 2023, 20:19Almost forgot about VUMATEL their partners in crime.......no communication from them either
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Wynand P's update01 Apr 2023, 20:19
Reviewer Update
Almost forgot about VUMATEL their partners in crime.......no communication from them either
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Wynand P's updateReviewer Update
03 Apr 2023, 14:49Still no Internet what a surprise
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Wynand P's update03 Apr 2023, 14:49
Reviewer Update
Still no Internet what a surprise
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Wynand P's updateReviewer Update
03 Apr 2023, 15:09No update since this morning not responding on WhatsApp either
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Wynand P's update03 Apr 2023, 15:09
Reviewer Update
No update since this morning not responding on WhatsApp either
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Wynand P's updateReviewer Update
03 Apr 2023, 15:43Finally responded but no resolution, customer service still sucks in the past i have had numerous issues which was handled exactly the same way one would think that you learn from your mistakes. If you are waiting for Vumatel then your management should escalate to their management team to resolve the issue it seems like everyone just wait for someone to tell them what to do not proactive at all. The left hand does not know what the right hand is doing.......
WP
Wynand P's update03 Apr 2023, 15:43
Reviewer Update
Finally responded but no resolution, customer service still sucks in the past i have had numerous issues which was handled exactly the same way one would think that you learn from your mistakes. If you are waiting for Vumatel then your management should escalate to their management team to resolve the issue it seems like everyone just wait for someone to tell them what to do not proactive at all. The left hand does not know what the right hand is doing.......