JK
Juandre K
1 reviews | Active since Mar 2018
07 Apr 2022, 12:07
Home-connect sh*t service
Horrible. Takes forever to fix issues. I pay for a 100mbps symmetrical line and speed tests show i get sub 20mbps speeds. Videos buffer and i cant connect to internet. Worst app you will ever use is home connect portal. Tickets logged for complaints do not get attented to. Eventually when someone with a brain talks to you ,your issue will be resolved but only for a week or so then it's back to ****.
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Home-Connect's replyOfficial
07 Apr 2022, 12:16Good day Juandre,
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you have had with our team.
I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Please expect a call from one of our agents shortly .
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you have had with our team.
I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Please expect a call from one of our agents shortly .
Home-Connect's reply07 Apr 2022, 12:16
Official
Good day Juandre,
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you have had with our team.
I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Please expect a call from one of our agents shortly .
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you have had with our team.
I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Please expect a call from one of our agents shortly .