Home- Connect service is the pits!

I have never in my entire life been treated like a child the way these people have. I had reported a problem with them immediately after I had noticed an error with with the information that was captured and ever since I have been taken from pillar to post between themselves and Vumatel. Eventually when I demand a refund of my money one of their Agents by the name Buhle Nongenga tells me that “ Kindly note that the has been usage on this line for the Month of May. Cancellation was done on the 21st of May.” Usage by who? When I had to continue buying data with the hope that in any day they would show up and install as they were supposed to. The last communication I received was from Kamogelo Mathenjwa who was telling that Vumatel had said that I should send them the proof of payment who I got from pay fast as the one I had sent them was insufficient, the proof of payment being from pay fast ofcourse.

I am really going to share this disappointing service I have received from Home - Connect and Vumatel on all social media platforms.And I am not going to answer any calls from yourselves because you only communicate when you see such report and never complete the processes you start Home- Connect services is the pits shem🚮🚮