Home-Connect POOR SERVICE PROVIDER!!

Item: Home-Connect
Rating: 1
Author: Raymond H

I hate writing reviews, but I registered a Hello Peter account just for this.

Its been more than a month ago we have requested a fibre line from Home-Connect, switching from Telkom and expecting better services. Seeing this line is for my office and VOIP I have been phoning them every single day without any response. With promises they will phone back. Home-Connect and Frog Foot keep on shifting the responsibility. I AM STILL WITHOUT INTERNET!!!!!!

Its sad that a service you pay for are so pathetic!!!

Helpful (0)

Replies (2)

Home-Connect's replyOfficial

27 Oct 2021, 14:16

Good day Raymond.

We apologies for the experience you have had.
One of our agents will be in contact with you shortly .

Kind regards

Home-Connect's reply27 Oct 2021, 14:16

Official

Good day Raymond.

We apologies for the experience you have had.
One of our agents will be in contact with you shortly .

Kind regards

Home-Connect's replyOfficial

29 Oct 2021, 12:06

Dear Raymond.

Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.

Regards
Home Connect Team

Home-Connect's reply29 Oct 2021, 12:06

Official