TM
Tony M
1 reviews | Active since Dec 2021
23 May 2022, 16:26
Home-connect poor service and dishonest!
Very very poor service and absolutely no care for their customers! Very disorganized and dishonest company. They suspended their customers wifi lines who have proof of payments after taking those customers from Dashfiber without their consent.
I somehow now owe home-connect and they suspended my line even with proof of payment. Very bad and dishonest group of people. Poor communication as well. I need wifi and no one can help me!
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Home-Connect's replyOfficial
23 May 2022, 17:11Dear Tony,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Home-Connect's reply23 May 2022, 17:11
Official
Dear Tony,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.