Home connect playing games with me

I called home connect last year in June and I wanted to cancel my subscription/ contract with them, then the consultant told me that my contract is about to expire in two months time which was August and I must wait until then even today nothing has happened last week I called them again they sent me the cancellation forms but they said it will be cancelled in march and I didn't fill those forms because they seems to be playing games with me, and there's a promotion running until 31st of January from another company please help