1 reviews | Active since Jul 2018
Home-Connect or Home-Disconnect?...Big on promises, not so much on delivery
Apparently, my package includes a router, which I am still waiting for. After several emails and phone calls I am still only offered promises. I was told that the router will be delivered on 18 July 2018. After waiting at home for the delivery, which never arrived, I had to follow it up again. When you phone they have no idea what is going on with your account, the status of the delivery or whether you have a box in your house! We are four people using wifi at home, which makes this a rather frustrating exercise. I was now told I will have it on 1 August 2018.
Good Day please can you send your contact details and account name or number so we can follow up and get back to you.
Good Day please can you send your contact details and account name or number so we can follow up and get back to you.
Thank you
Thank you
Thank you for the details your router is on its way and we apologise for any inconvenience that was caused.
Please advise I will send you your waybill number if you would like it.
To be delivered this afternoon or tomorrow morning latest.
Thank you for the details your router is on its way and we apologise for any inconvenience that was caused.
Please advise I will send you your waybill number if you would like it.
To be delivered this afternoon or tomorrow morning latest.
Thank you for the details your router is on its way and we apologise for any inconvenience that was caused.
Please advise I will send you your waybill number if you would like it.
To be delivered this afternoon or tomorrow morning latest.
Thank you for the details your router is on its way and we apologise for any inconvenience that was caused.
Please advise I will send you your waybill number if you would like it.
To be delivered this afternoon or tomorrow morning latest.
Thank you for the details your router is on its way and we apologise for any inconvenience that was caused.
Please advise I will send you your waybill number if you would like it.
To be delivered this afternoon or tomorrow morning latest.
Thank you for the details your router is on its way and we apologise for any inconvenience that was caused.
Please advise I will send you your waybill number if you would like it.
To be delivered this afternoon or tomorrow morning latest.