RW
Rene W
1 reviews | Active since Jan 2019
05 Sept 2023, 16:56
Home-connect No Internet connection Still!
Internet is down once again. We have not have consistent internet connection for a 24 hour period since 27 July 2023, but are still required to pay, for a service not being provided. Today service has been down since 12h00 it is now 17h00 Resolved issues? Short answer would be no.
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Replies (2)
Home-Connect's replyOfficial
05 Sept 2023, 16:58Thank you for your feedback, Rene. An agent will be in contact shortly to assist further.
Home-Connect's reply05 Sept 2023, 16:58
Official
Thank you for your feedback, Rene. An agent will be in contact shortly to assist further.
Home-Connect's replyOfficial
05 Sept 2023, 17:05Dear Rene, we apologize that we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply05 Sept 2023, 17:05
Official
Dear Rene, we apologize that we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards