Home-Connect Migration

I had to move this month and when I reach out to home connect to ask if they can migrate my service they tell me that i have to pay for my current line as well as the line in the new property because i have not given a full months notice. This is on the 3rd day of the month. This is extremely unfair and when asked if there is no way they can assist me, i just get told no. On top of which there is a cancellation fee of R500 which means that not only would i have to pay for both lines, i would also have to pay for a cancellation fee - Seems like home connect just wants to suck as much money out of you as possible without providing any sort of service or assistance.