Home-Connect is terrible at giving the service you pay for and has terrible communication with customers.

Home-Connect can be extremely poor at not only communicating with customers of theirs, but also be very bad at delivering the service you pay for.

I paid my bill yesterday, sent proof of payment, yet my internet is still not enabled. I sent emails, called the entire day since morning, no response, not even a ticket received notification from them.

If you want to use Home-Connect, just know that they will pester you about payments, add fines that do not make any sense, but when you settle your bill together with the fines imposed on you, they will not even answer your calls or emails.

Very poor Home-Connect.