Home-connect is *******

I have a bad experience with them, they never solve any problems, I have no stable connection since 30 May 2021. I spent more than R300 on calling them. When I log the ticket with them it takes 3 days to get back. When I call they will promise to call back but never calls. All they know is deduct the money. I spend more as I will need second backup network provider as I need to work. ******* of a services