Home-Connect is a sinking ship!

I was satisfied with this service until the change to Vumatel, resulting in inconsistent and dropped connectivity resulting in my attempt to contact HC to afford the opportunity to address these challenges prior to seeking an alternative internet service provider.

I've been attempting to reach the Customer Support Team over this week, from phone calls (which continued to go unanswered) to emails and undertakings for a response, including a return call to no avail, despite confirming the time for availability.

Tebogo Manare subsequently sent an email indicating that due to the lack of my response the ticket would be closed.

Disappointing on all fronts.