HOME-CONNECT INTERNET SERVICE PROVIDER

The lack of respect for home-connect customers in townships is shocking. I will be taking my business elsewhere. It seems like all internet service providers are trying to maximize their profit margins by dishonest and false advertising. I placed an order about a year ago for a 25mbps upload and download speed. I never even got close to that kind of speed. I queried it with hem and was totally ignored. They then without my consent pushed my speed up to 50/50mbps and obviously charged me more for it. Yet I still could not even get to 12mbps for 99% of the time. After quering this the second time and questioning why I was moved up to a faster speed without my consent. I was blocked from being able to check my speed and my query once again was ignored.