1 reviews | Active since Jan 2011
Home-Connect, I’m done with you!!!
I’m disgusted!!!! My second complaint in less than two months!! I signed up with Home-Connect in April of this year and not even two months into my month to month contract I have gone without internet connection on two separate occasions. The first time, I was hardly two weeks into my contract when I had internet interruptions and it took them about a week to come out to my place to fix the problem. This morning I woke up to no internet connection again! I spent the whole morning with Home-Connect trying to fix the issue while back and forth with their third party service provider, who was absolutely no help because they say the system has deactivated my connection for reasons they cannot explain, and I can only be assisted on Monday! Need I say that I’m paying almost R1,000 per month for none service delivery!!! I must cancel this contract with Home-Connect at no cost to me since I have never been reimbursed for the days lost without internet, yet I had to pay the full monthly payments anyway! I’m done with you Home-Connect!
