Home Connect = Home Disconnect

I have been a customer of Home Connect for well over two years. I lost my internet connection on Friday 14th January. Hoping it would fix it's self I waited until Monday 17th before contacting my service provider. To date, despite daily phone calls, sometimes twice a day I am nowhere closer to having my internet connection restored. Promises of return phone calls have never been kept I have been treated with total disregard. On the strength of this unacceptable customer support I could never recommend this service provider