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dhesigan N
1 reviews | Active since Jun 2012
19 May 2022, 08:17
Home-Connect have dropped the ball!!
It's a pity that a company that once provided the best service to its clients is now operating on false promises and dismal turnaround times. It's been 3 days now since a technician promised to call me to investigate my slow internet connection. Despite me following up on several occasions, their technical team did not call me back. I think its time to look for a better service provider!
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Home-Connect's replyOfficial
19 May 2022, 09:32 Dear Dhesigan,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
We believe you were contacted by one of our agents and they are actively working on resolving your query. Please advise should you require further assistance.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
We believe you were contacted by one of our agents and they are actively working on resolving your query. Please advise should you require further assistance.
Home-Connect's reply19 May 2022, 09:32
Official
Dear Dhesigan,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
We believe you were contacted by one of our agents and they are actively working on resolving your query. Please advise should you require further assistance.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
We believe you were contacted by one of our agents and they are actively working on resolving your query. Please advise should you require further assistance.