AS
Adele S
1 reviews | Active since Feb 2022
08 Feb 2022, 12:10
HOME-CONNECT HAS THE WORST CUSTOMER SERVICE!!!!!!!
This company is the worst to deal with!!! After many promises that I will have my line installed and will have internet on a certain date, after 7 phone calls to them DAILY, after promising me they will phone me back (which they NEVER do), it has been 3 weeks later and I still do not have internet as promised. They are full of promises but once they have a sale everything else dissapears. The customer service is SHOCKING!! Empty promises and still no internet.
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Home-Connect's replyOfficial
08 Feb 2022, 12:23Hi Adele,
We at Home Connect would like to apologise for the experience you have had.
We do not pride ourselves on such service. Please note that we are investigating internally and will take action to ensure that this experience is not repeated.
Please expect a call from one of our agents shortly.
We at Home Connect would like to apologise for the experience you have had.
We do not pride ourselves on such service. Please note that we are investigating internally and will take action to ensure that this experience is not repeated.
Please expect a call from one of our agents shortly.
Home-Connect's reply08 Feb 2022, 12:23
Official
Hi Adele,
We at Home Connect would like to apologise for the experience you have had.
We do not pride ourselves on such service. Please note that we are investigating internally and will take action to ensure that this experience is not repeated.
Please expect a call from one of our agents shortly.
We at Home Connect would like to apologise for the experience you have had.
We do not pride ourselves on such service. Please note that we are investigating internally and will take action to ensure that this experience is not repeated.
Please expect a call from one of our agents shortly.