BG
Bhut G

1 reviews | Active since May 2023

16 Sept 2023, 07:20

Home connect has become Eskom

Every week home connect and vuma make sure i stay offline for more than 5 hours, this time they kept me offline from 2pm, its past 7am now and the internet is still down. Now i have to buy bundles which are more expensive than the wifi i already pay for so that i can continue to work. I get paid per contract, if i lose this contract due to late delivery of work i dont get the next one. Being offline for even 2 hours defeats the purpose of why i got this thing in the first place. They make sure i stay offline duting the times Eskom gives us a load shedding break, now theres electricity but no WiFi. Im starting to think they are working together to keep me out of business.

0
Replies (2)
Home-Connect
Home-Connect's reply16 Sept 2023, 08:29
Official
Thank you for your feedback, Bhut. An agent will be in contact with you shortly.
BG
Bhut G's update16 Sept 2023, 08:46
Reviewer Update
I dont need an agent to contact me, i need you to have my internet working, its really that simple.