MP
Mareline P

1 reviews | Active since Jul 2014

10 Aug 2023, 14:26

Home Connect has always had amazing service

Home Connect has always had amazing service. Today again, dealing with Richard was an absolute pleasure. He assisted me effectively and efficiently, and helped until the problem was solved, not once getting impatient or irritable - as has been my experience with other ISP's. Thank you Richard, for your patience and assistance and for sorting out my line 😊

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Replies (1)
Home-Connect
Home-Connect's reply10 Aug 2023, 14:58
Official
Dear Mareline Pienaar, Thank you for reaching out to us and taking the time to provide feedback on your recent experience with our customer service representative, Richard. We are delighted to hear that Richard provided you with excellent service and resolved your issue effectively and efficiently. At Home-Connect, we strive to deliver exceptional customer service, and it is fantastic to hear that Richard exceeded your expectations. We understand the importance of patience and professionalism in assisting our customers, and we appreciate your recognition of Richard's dedication to ensuring your satisfaction. We will make sure to pass along your kind words to Richard and acknowledge his outstanding performance. It is feedback like yours that motivates our team to continue delivering the highest standard of service to all our valued customers. If you have any further questions or require any additional assistance, please do not hesitate to contact us. We are always here to help and ensure your Home-Connect experience remains seamless. Thank you once again for choosing Home-Connect. We appreciate your business and look forward to serving you in the future.