JP
Jenny P

1 reviews | Active since Nov 2014

15 Sept 2020, 13:03

Home-Connect Fibre

If I could give zero stars, I would. Terrible. Signed up for 100Mb/100Mb fibre line two weeks ago and have had issue after issue. Worse speeds than our previous Telkom ADSL line. NOTE: They do NOT have ANY technicians on the ground in Cape Town, so you're stuffed and left to call their helpline constantly, whose only 'fix' seems to be to turn the router on and off again. Connection is throttled during peak hours and you will barely be able to send an email. AVOID, AVOID, AVOID!!!!

0
Replies (2)
Home-Connect
Home-Connect's reply15 Sept 2020, 13:28
Official
Good day Jenny

Thank you for contacting Home-Connect.Please inbox us your contact information or Home-Connect customer code so we can assist you accordingly.
Home-Connect
Home-Connect's reply17 Sept 2020, 11:14
Official
Good day Jenny

We believe that your query has been attended to and resolved. Please do not hesitate to contact us should you need further assistance.