Home connect

Hello I'm with home connect for about six months and I'm very disappointed with da service dat was and is being provided my wifi has been down twice for the past 2 weeks and when I called I get agents dat tell me dey will call me back and never did I lost out with my work because I'm working from home and I have a day care and parents often use watsapp to communicate with me I did advise home connect but I waited about 5 days to get reconnected and again after 4 days my wifi is down n bot sure when it will be running n I'm losing out work again n my payment to home connect is on time every month I had asked so many times who could I complain to with this service I'm getting but dey tell me der is no one...I really need it to be sorted out now I need help..it's the year end and work is a bit hectic at this this please guys I need to be sorted out I understand I'm not the only one with a complain but this is my second time in da past two weeks....