Home Connect

9 days and still no internet. Numerous tickets opened. Vuma visited twice and still no resolve. Moved into a new house where Vuma fibre exists, opened a new contract with Home Connect and between the 2 there is no resolve or positive feedback. No understanding of the severity of having to work from home during this lock down. Chris Schutte has not called me once after my issue was escalated to him. Where do I go from here. I cannot proceed with another service provider as it shows existing. Help.