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Nompumelelo

1 reviews | Active since Jun 2024

01 Jul 2024, 12:08

Home-connect does not care about their customers

Home-connect does not care about their customers. Their service is extremely poor. No internet for the past 4 days. They cancel people’s accounts and blame it on Vumatel. Not very helpful at all. Useless ISP

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Replies (1)
Home-Connect
Home-Connect's reply01 Jul 2024, 12:12
Official
Dear Nompumelelo, I am deeply sorry to hear about the ongoing internet service disruption you have been experiencing for the past 4 days. Your feedback is important to us, and I understand the frustration this situation has caused. I want to assure you that we value your patronage and are committed to resolving this issue promptly. Kindly note an agent will be in contact shortly to assist.