DH
Dwayne H
1 reviews | Active since Oct 2020
11 May 2024, 22:57
HOME CONNECT DOES NOT CARE !!!!!!!
I have had a good service with them over span of 3 years. Now that the fiber company has issues I have to call for updates up to 3 days after the last update. Dont trust Home-connect do even try to do any follow up. You have to ask them for an update. To be frank horrible customer service. This has been going on for a month now and yet no resolution
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Replies (3)DH
Dwayne H's updateReviewer Update
12 May 2024, 10:11No reply as yet
DH
Dwayne H's update12 May 2024, 10:11
Reviewer Update
No reply as yet
Home-Connect's replyOfficial
13 May 2024, 07:58Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply13 May 2024, 07:58
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
DH
Dwayne H's updateReviewer Update
18 May 2024, 16:27Week 2 and still I have to follow up regarding a follow up via email with no reply or solution to my problem
DH
Dwayne H's update18 May 2024, 16:27
Reviewer Update
Week 2 and still I have to follow up regarding a follow up via email with no reply or solution to my problem