SM
Stanley M

1 reviews | Active since Jan 2023

24 Jan 2023, 12:11

Home-Connect disgusting service!

I was unhappy with my ISP, gave notice to end my subscription. Home-Connect seemed to offer a better deal. While signing up, Home-Choice pointed out that my old ISP still has the line. Was told to come back when I was ready. Because of penalties that would have had to pay, I reluctantly stayed with ISP. Two weeks later, after paying my monthly subscription, they canceled my line, with my knowledge. Home-Connect then connected my internet, without my knowledge, they apperantly reserved the line. A day later after complaining to my original ISP, I became aware of this dilemma. A day later, after much to and from, threats etc. Home-Connect released the line. I am now facing legal action and a bill of more than R 2000,00! PLEASE STAY AWAY FROM HOME-CONNECT.

0
Replies (1)
Home-Connect
Home-Connect's reply24 Jan 2023, 12:12
Official
Dear Stanley, thank you for your feedback. An agent will be in contact with you shortly to assist further.