HC
HILARY C
1 reviews | Active since May 2015
26 Apr 2022, 09:07
Home Connect debited me *******ly
I keep getting statements from Home Connect yet my router and connection are with by Afrihost and I pay Afrihost monthly for my service since Oct 2021. Now I was debited R3,500.00 on 25/04/2022 by Home Connect. I have informed them on numerous calls and emails that my account is not with them and I do not use their services but they still haven't resolve this issue. I have escalated to the issue to ISPA.
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Home-Connect's replyOfficial
26 Apr 2022, 12:40 Dear Hilary,
We sincerely apologize for any inconvenience you may have experienced.
At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents to rectify the matter at hand.
Kind Regards
We sincerely apologize for any inconvenience you may have experienced.
At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents to rectify the matter at hand.
Kind Regards
Home-Connect's reply26 Apr 2022, 12:40
Official
Dear Hilary,
We sincerely apologize for any inconvenience you may have experienced.
At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents to rectify the matter at hand.
Kind Regards
We sincerely apologize for any inconvenience you may have experienced.
At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents to rectify the matter at hand.
Kind Regards