JT
Jaco T
1 reviews | Active since Sept 2018
04 Dec 2023, 12:49
Home connect customer service is non-existent
4th time in two weeks that my fibre has gone off. Whatsapp channel doesn't work anymore. And if I log a ticket via their app they only phone me the next day to find out what the problem is. Poor poor service.
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Home-Connect's replyOfficial
04 Dec 2023, 13:07Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply04 Dec 2023, 13:07
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards