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Mogotsi M
1 reviews | Active since Mar 2023
15 Aug 2023, 13:15
Home Connect customer care and services is excellent through out their entire client contact states, from the sales stage to after sales technical support
Home Connect customer care and services is excellent through out their entire client contact states, from the sales stage to after sales technical support. After adding a new VOIP line to my Fiber Line. Their technical support lady Mpumi Nkosi called us and she took us through SIP configuration process and our Uncapped Voice line is working perfect. Thank to Mpumi!
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Replies (1)Home-Connect's replyOfficial
15 Aug 2023, 13:18Dear Matthew, Thank you for reaching out to us and expressing your satisfaction with our services. We are delighted to hear that you had a positive experience with our technical support representative, Mpumi Nkosi. At Home Connect, we strive to provide excellent customer care and support at every stage of your interaction with us. From sales to after-sales technical assistance, we are committed to ensuring your satisfaction. We are pleased to know that Mpumi was able to assist you in configuring your SIP settings for your new VOIP line, resulting in a seamless experience for you. We will make sure to pass on your appreciation to Mpumi for her exceptional support. If you have any further questions or require any assistance, please do not hesitate to contact us. We are here to help. Thank you once again for choosing Home Connect. Best regards, Home Connect Customer Care
Home-Connect's reply15 Aug 2023, 13:18
Official
Dear Matthew, Thank you for reaching out to us and expressing your satisfaction with our services. We are delighted to hear that you had a positive experience with our technical support representative, Mpumi Nkosi. At Home Connect, we strive to provide excellent customer care and support at every stage of your interaction with us. From sales to after-sales technical assistance, we are committed to ensuring your satisfaction. We are pleased to know that Mpumi was able to assist you in configuring your SIP settings for your new VOIP line, resulting in a seamless experience for you. We will make sure to pass on your appreciation to Mpumi for her exceptional support. If you have any further questions or require any assistance, please do not hesitate to contact us. We are here to help. Thank you once again for choosing Home Connect. Best regards, Home Connect Customer Care
